Privacy Policy

Last Updated: 15th February 2025

About This Policy

brionexyra respects your privacy and takes protecting your personal information seriously. This policy explains how we collect, use, store, and protect your data when you use our financial control services and website at brionexyra.com.

We're committed to transparency about our data practices and your rights under Australian privacy laws. This document complies with the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles.

Information We Collect

We collect different types of information to provide and improve our financial control services. The data we gather falls into several categories:

Personal Information

Name, email address, phone number, postal address, and date of birth when you register for our services or contact us.

Financial Data

Bank account details, transaction histories, spending patterns, and income information you choose to connect through our platform.

Technical Information

IP address, browser type, device information, and how you navigate through our website and mobile application.

Usage Data

How you interact with our tools, features you use most, time spent on different sections, and your preferences.

We only collect information that's necessary for providing our services or required by law. You can choose not to provide certain information, though this might limit some features of our platform.

How We Use Your Information

Your information helps us deliver personalised financial control services and continuously improve our platform. Here's how we use different types of data:

  • Providing account access and maintaining your profile settings
  • Processing transactions and generating financial reports and insights
  • Sending important service updates and security notifications
  • Customising your dashboard and recommendations based on your financial goals
  • Protecting against fraud and unauthorised access to your account
  • Complying with legal obligations and regulatory requirements in Australia
  • Improving our services through analysis of usage patterns and user feedback
  • Responding to your questions and providing customer support

We never sell your personal information to third parties. When we share data, it's only with trusted service providers who help us operate our platform, and always under strict confidentiality agreements.

Data Sharing and Third Parties

We work with carefully selected partners to provide you with comprehensive financial services. These relationships involve limited data sharing under strict terms:

  • Banks and financial institutions for secure account linking and transaction processing
  • Cloud hosting providers who store your data in secure Australian data centres
  • Identity verification services to protect against fraud and meet regulatory requirements
  • Customer support platforms to help us respond to your enquiries efficiently
  • Analytics providers who help us understand how to improve our services
  • Legal and compliance advisors when required by Australian law

All our partners must meet strict security standards and are contractually bound to protect your information. We conduct regular audits to ensure compliance with these requirements.

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. These rights are designed to give you transparency and choice:

1
Access Your Data: Request a copy of all personal information we hold about you, including how it was collected and how it's being used.
2
Correct Information: Update or correct any inaccurate or incomplete personal information in your account at any time.
3
Delete Your Data: Request deletion of your personal information, subject to certain legal and operational requirements.
4
Restrict Processing: Limit how we use your information while we investigate any concerns you've raised.
5
Data Portability: Receive your personal data in a structured format to transfer to another service provider.
6
Withdraw Consent: Remove consent for data processing where we rely on your permission for specific activities.

To exercise these rights, contact us using the details below. We'll respond to your request within 30 days and may need to verify your identity for security purposes.

Security and Protection

Protecting your financial information is our top priority. We've implemented multiple layers of security to safeguard your data:

Encryption

All data is encrypted both in transit and at rest using industry-standard protocols.

Access Controls

Strict employee access limits with multi-factor authentication requirements.

Monitoring

24/7 system monitoring with automated threat detection and response.

Compliance

Regular security audits and adherence to Australian financial regulations.

We also recommend you protect your account by using a strong, unique password and enabling two-factor authentication. Never share your login credentials with anyone.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods:

Account Information: Retained while your account is active, plus 7 years after closure for regulatory compliance.
Financial Data: Kept for 5 years after your last transaction or as required by banking regulations.
Support Records: Customer service interactions are retained for 3 years for quality and training purposes.
Marketing Data: Removed immediately when you unsubscribe from communications.

When data reaches the end of its retention period, it's securely deleted from our systems. You can request earlier deletion of your information, though some data may need to be retained for legal reasons.

International Data Transfers

Your data is primarily stored and processed within Australia. However, some of our service providers may process information overseas, particularly in:

  • United States - for cloud hosting and data analytics services
  • New Zealand - for backup and disaster recovery purposes
  • European Union - for fraud detection and security monitoring

When we transfer data internationally, we ensure adequate protection through approved mechanisms such as standard contractual clauses and adequacy decisions. All international partners must meet equivalent privacy standards to those required in Australia.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and analyse how our services are used. We use several types of cookies:

  • Essential cookies that enable basic website functions like login and security
  • Preference cookies that remember your settings and language choices
  • Analytics cookies that help us understand how visitors use our website
  • Marketing cookies for personalised content and measuring campaign effectiveness

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but essential features will continue to work.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18 years old.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We'll take steps to remove such information from our systems promptly.

For teens approaching 18 who are interested in learning about financial management, we recommend discussing our services with a parent or guardian first.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our services, technology, and legal requirements. When we make significant changes, we'll notify you through:

  • Email notifications to your registered address
  • Prominent notices on our website and mobile app
  • In-app notifications when you next log in

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after changes indicates your acceptance of the updated terms.

Privacy Questions and Concerns

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is committed to addressing your concerns promptly and thoroughly.

Email Us
help@brionexyra.com
Call Us
+61 2 6280 0760
Write to Us
brionexyra Privacy Officer
Market St, Sydney NSW 2000
Australia
This privacy policy is effective from 15th February 2025 and replaces all previous versions.

Your continued use of brionexyra services indicates acceptance of these terms.